About Hiline
The Best In Internet Connection
For a complete list of business pricing and details: Click Here
For a complete list of residential pricing and details: Click Here
   

Account Information

For new account or billing questions, call 1-877-521-2136
between 9 a.m. and 5 p.m. weekdays,or e-mail any time:

sales@hiline.net for new accounts
billing@hiline.net for billing info

 

Visa, MasterCard, and Discover Card are accepted, provided written authorization for automatic monthly billing is included with the subscription request. Automatic credit card billing is the only form of payment unless prior arrangements have been made. No pro-rated billing or refunds for partial months are available, except for the first month of service. All fees are subject to change without notice and are subject to applicable state and local taxes.
   

Connection

HiLINE Internet Services provides basic, direct Internet connectivity in the greater RioGrande Valley area, supporting modem speeds up to 56Kbps (V.anything, K56Flex only, and V.90), as well as leased-line Frame-Relay connections from 128Kbps to T1(1.544Mbps) speeds, BRI ISDN (64 or 128Kbps) access, as well as various types DSL services up to 1.5Mbps SDSL.

HiLINE provides the highest quality local access to the Internet. HiLINE is the only local Internet Service Provider connected to the Internet via private T1 links at each facility to a 45MB (DS3) link to the Qwest Tier 1 Internet backbone, providing a total diversified capacity over 12 Mbps for both incoming and outgoing Internet traffic.

HiLINE uses Ascend Max 4000 Series and Lucent (Livingston) PortMaster digital routers for both analog and ISDN access, and Cisco routers for Frame-Relay and Tier 1 Internet backbone access.

HiLINE uses Sun Solaris (Unix) and DEC Alpha 1000 servers hosting the Web Servers, and FreeBSD Domain Name and E-mail Servers. This configuration can be easily expanded as the demand and traffic requires, while maintaining the highest quality at a very low cost to its subscribers.
   

Terms and Conditions
Please visit the Dedicated Acces Terms and Conditions page for more information.
Please visit the Dial Up Access Terms and Conditions page for more information.

HiLINE provides a Windows-based or Macintosh Internet access software starter kit, at no extra charge to PPP subscribers. HiLINE does not warranty nor support this software kit. There is no restriction on the content or use of your connection, except resale. Subscribers are required to comply with the Acceptable Use Policies (AUPs) of any network through which they communicate. Other terms and conditions apply.  

   
Contact HiLINE
Toll Free:
877-521-2136 E-mail:
info@hiline.net


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